One question frequently asked over the phone is "Will this spot come out?". Unfortunately that question can be impossible to answer sight unseen due to factors such as: what caused the spot, what was used to treat the spot, how the spot was treated (there could be damage to the carpet fiber if it was scrubbed), how much time has passed, etc. Substances that contain dye (for example: juices, jelly, sodas, sports drinks, etc.) can penetrate the dye sites of the carpet, causing permanent stains that cannot be removed with cleaning, while others can remove dye causing permanent color loss (like acne products or bleach). It's important to clean up spots and spills right away for the best chance of removal. If you need a little extra help, let us know. We come equipped with a wide array of products to tackle any stubborn spot!
